- What types of food storage containers do you offer?
We offer a variety of types and sizes of food storage containers to suit different storage needs. Each product has a detailed description to help you make your selection.
- How do I place an order?
You can browse our website, select the products you want, click the “Buy Now” or “Add to Cart” button, and then follow the checkout process to fill in your shipping information and payment method.
- What payment methods can I use?
We accept a variety of secure payment methods, including:
Credit cards (Visa, MasterCard, American Express)
Debit cards
Other secure payment gateways
- How long does shipping take?
Processing your order typically takes 1-3 business days. Domestic shipping generally takes 3-7 business days, depending on your delivery address and the shipping method you choose. Please see our “Shipping Information” page for more details.
- Can I track my order?
Yes, once your order has shipped, you will receive a confirmation email with a tracking number and tracking link. You can use this information to track the status of your package in real time.
- Can I return the product if I’m not satisfied?
Yes! We offer a 30-day return policy. If you are not satisfied with your purchase, please ensure the product is unused and in its original packaging. For detailed return procedures, please refer to our “Refund and Return Policy”.
- What if my item is damaged in transit?
If you receive a damaged item, please contact us within 7 days and provide your order number and photos of the damaged item. We will provide a return/exchange service and cover the associated shipping costs.
- Do you offer international shipping?
Yes, we support international shipping. International orders typically take 7-21 business days to ship, depending on the destination and customs processing. Please check shipping costs and delivery times at checkout.
- How can I contact customer service?
You can contact our customer service team through the following methods:
Phone: +1 (857) 833-8504
Email: [email protected]
Address: 33-78 11TH ST 3A, ASTORIA, NY 11106
- Will you share my personal information with third parties?
We take your privacy very seriously. Your personal information is generally not shared with third parties without your explicit consent. For more information, please see our Privacy Policy.